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Clinical Analyst - Burnaby

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Date: May 13, 2019

Location: Burnaby, BC, CA

Company: LifeLabs

At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 21 laboratories and service over 19 million patients each year. 

We believe we can build a healthier Canada through the power of technology.

Our wholly owned subsidiary Excelleris Technologies, a Canada Health Infoway award winner, developed the first noteworthy patient portals in which patients can access their own test results online.  Today we are providing over 2 million Canadians with a range of online diagnostics results and health records through Excelleris SaaS - my results and my ehealth

Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,400 employees, we all make a difference and that’s why our people are so important to us. 

This is an exciting time to join our team and be part of our innovation, development and growth! 

The Clinical Systems Analyst, reporting to the Manager, Clinical Services & Operational Efficiency, primary functions in this role is to ensure all clinical exception management, nomenclature, test information and quality assurance activities against our service offerings are met to Excelleris / LifeLabs clinical standards.

This is a six month, full time role, and is located at 3500 Gilmore Way, Burnaby.


  • Maintains a detailed working knowledge of the HL7 health informatics standard and LOINC (Regenstrief) requirements. Maintains current knowledge of laboratory procedures to be conversant with clinical issues relating to the development of Tests & nomenclature mapping.
  • Successfully remediates daily clinical exceptions to Excelleris’ HL7 processing as it relates to standardized clinical informatics.
  • Interacts with LIS analyst from LifeLabs / Excelleris clients in Hospitals, community labs and PLIS (Provincial Laboratory Information System) to onboard test codes into the Excelleris Test/Production environments.  Consulting with clinicians, medical directors and maintaining current knowledge of laboratory procedures to be conversant with clinical issues relating to the development of Tests.
  • Identifies opportunities for process improvement/efficiency gains and ensures clinical analyst processes are defined and communicated appropriately.
  • Assist in planning, estimating clinical analyst resource needs on projects
  • Develops, maintains and executes Test Plans/Scenarios complete with supporting Test Data Sets in accordance with LifeLabs / Excelleris privacy and security protocols.
  • Documents Test Plan/Scenario execution outcomes, interacting with developers and other resources to isolate and remediate defects in a timely manner.
  • Coordinates test execution with affected stakeholders, i.e. LifeLabs / Excelleris’ development resources, clients, third party vendors.
  • Provide scheduled clinical data reports for projects and products, and advise management of clinical related issues or trends
  • Performs additional duties as assigned by the Manager Clinical Services & Operational Efficiency.


  • Completion of Medical Laboratory Technologist Program - CSMLS Certification (Canadian Society for Medical Laboratory Science) will be considered a priority for candidates.
  • 2-5 years’ experience in a laboratory environment a must.
  • Knowledge of, and experience with HL7 message/LOINC protocols.
  • Excellent verbal and written communications skills are a must.
  • Prior experience in software Quality Assurance is a definite asset.
  • Proficiency in MS Excel, familiarity with issue tracking systems such as ServiceNow, Altiris, TFS.
  • Ability to work both independently and in a team-oriented, collaborative environment is essential.

Job Segment: Clinic, Medical, Consulting, Laboratory, Informatics, Healthcare, Technology, Science

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