Senior Network Specialist

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

Reports to: Manager, Datacenter Services

Purpose of the Role The Senior Network Specialist, Datacenter Services is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer networks and will provide technical direction to Datacenter Services’ network administrators. As a senior position in the IT organization, they are responsible for designing and operating our local area networks, wide area networks, Internet connections, intranets and other data communications systems.

The Senior Network Specialist, Datacenter Services, implements and leads all activities required to deliver successful 24x7x365 datacenter operations to support several production services within a complex environment of on premise and hybrid cloud technology enterprise. They will provide direction to datacenter administrators and responsible for demonstrating proven technical and people leadership in ensuring high system uptime (ensuring that critical and ancillary services and their supporting infrastructure are actively monitored and required actions initiated in response to real-time observations and triggered events and incidents), optimal resource utilization, support change & growth, collaborate with functional partners, empower people and effect continuous improvement.

This is a full time hybrid role based in Burnaby, British Columbia.

Core Accountabilities

• Manage Network Infrastructure team resourcing, planning, scheduling, and prioritizing efforts to meet overall network infrastructure commitments
• Provide technical direction in all aspects of network management from network design through implementation, maintenance and upgrading of existing networks
• Responsible for up time, monitoring, reliability, BCP/DR, stability and maintenance of supported systems as well as continual assessment of the quality and effectiveness of our network monitoring and alarming
• Manage routine changes, provision services, deployments, fault isolation, service recovery, and incident analysis
• Review network characteristics and recommend procurement of, and/or modifications to network components System
• Manage the day-to-day activities of the 24x7x365 on premise and cloud datacenter infrastructure
• Technical leadership and oversight that provide identification, correlation and automated recovery of events and incidents
• Provide expertise related to enterprise server, datacenter, and cloud environments
• Maintain systems integrity, compliance, and security through controls on High Availability, Capacity, Patching, and Vulnerability Management Network/System Track performance of the datacenter
• Key person for major incidents, take ownership of problems to resolution Improve efficiency through automation, based upon analyzing and identifying opportunities where automation can tackle administration tasks, volume, systemic or critical operational issues

Minimum Qualification and Skills

• Bachelor's degree in IT or equivalent

• Minimum 8 years experience working in a technology leadership role
• Minimum of 11+ years working as a network engineer and supporting many of the following services and technologies: backbone networks, computer networks, disaster recovery enterprise network environments with high working level knowledge of Data Center Network Routing & Switching, Firewall, and Load balancing technologies
• Extensive experience leading infrastructure delivery teams inclusive of scope, scheduling, budgeting, and project planning in an environment with aggressive delivery goals
• Minimum of 10 years' hands-on technical experience building and supporting many of the following services and technologies: data center facilities management, experience supporting enterprise Server environment escalations, knowledge in backup, restore, and disaster recovery technologies and data center best practices Large-scale storage area networks (SAN) Data center provisioning, disaster recovery
• Experience with public cloud infrastructure and Virtual Private Cloud
• CCIE, MS AZ Network, Palo Alto certification (PSCNSA, PCNSE) would be a great asset
• Flexible to travel to various sites within BC

#LI SW1 #INDEED

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.