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Administrator, HR Technology

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Date: Mar 3, 2023

Location: Toronto, ON, CA

Company: LifeLabs

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.  Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.


Make a difference – join the LifeLabs team today!


Reports to: Manager, HR Technology Solutions


Purpose of the Role Reporting to the Manager, HR Technology Solutions, the Administrator, HR Technology will join a business focused HR team supporting a culture of high performance and results while delivering HR Technology support. As part of the HR Technology team, you will support the day-to-day operations of HR Systems ensuring HR data integrity and privacy is maintained and requests are resolved in a timely manner. You will identify opportunities for improvement and efficiency gains. You will also participate in special projects as an HR systems expert and will consider integration and process implications of new or proposed functionality.


This is a full time remote position. Preferred location is Ontario.


Core Accountabilities

  • Main point of contact for all internal and external stakeholders to troubleshoot issues and maintain HR Systems such as Oracle, SuccessFactors, Kronos and Ceridian to maximize user engagement on systems. Document resolutions for future reference
  • Audit and maintain data and user access and security on all HR systems to ensure data integrity, security and system stability
  • Monitor support issues for patterns and recommend, develop and deliver on-going training needs
  • Supports continuous improvement projects, such as improving data integrity, processes and workflows
  • Participate in HR Technology initiatives/projects – testing of new and/or proposed functionality


Minimum Qualification and Skills

  • Bachelor’s degree or graduate certificate in Human Resources, IT or a related field
  • 1-2 years in HR Technology or HRIS administration
  • Demonstrated proficiency in using technology
  • Comfort with using online software
  • Exceptional customer services skill, ability to collaborate, provide HR Systems support, and to train staff
  • Exceptional interpersonal and communication skills
  • Strong problem identification and problem resolution skills
  • Upper-intermediate level of Excel skills


At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email


LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.


LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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