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Business Continuity Analyst - ON/BC - Full Time - Remote

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Date: Jan 4, 2022

Location: Toronto, ON, CA

Company: LifeLabs


LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.  Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!


Reports To: Program Manager, Business Continuity. The Business Continuity Analyst is responsible for the execution of Operational Resiliency framework throughout Lifelabs. This includes supporting preparation and response efforts to potentially disruptive events and coordinate with business units in implementing business continuity related activities.



  • Develops / refreshes Business Impact Analysis and Business Continuity Plans with key stakeholders to ensure these are current and effective.
  • Coordinates with the Disaster Recovery (DR) team in aligning application lists, criticality levels, recovery objectives and testing of DR plans
  • Facilitate BCP validation exercises
  • Maintains BCM Dashboard, quality of BCM documentation and ensures critical information of BIA’s and BCPs are made available per demand
  • Analyzes data and provides insights for information that may pose as roadblocks to resiliency (ie. Vendor continuity, interdependencies, critical resources, single points of failure etc)
  • Identifies incidents and risks that may potentially result to business disruption and coordinate with incident response team/ crisis management team in managing crisis
  • Embeds BCM awareness within Lifelabs and provides relevant training to Business continuity coordinators of each business unit



  • Level of Education:  Bachelor’s Degree
  • 2 years of Business Continuity, Enterprise Risk Management, Crisis Management or Disaster Recovery Experience
  • Working knowledge of the BCM lifecycle
  • High degree of attention to detail
  • Excellent organizational, analytical and documentation skills
  • Capable of multitasking and monitoring threats that may result to disruptive events
  • Ability to support off hours emergencies and incidents
  • Proficient in written and verbal communication
  • Effective presentation skills
  • Capable of tolerating ambiguity, exercising sound judgement and problem solving



At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.


LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.


LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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