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Chemistry Technical Quality Specialist - Toronto

Date: May 23, 2019

Location: Toronto, ON, CA

Company: LifeLabs

At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year. 

Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers.  With over 5,700 employees, we all make a difference and that’s why our people are so important to us. 

This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.

The Chemistry Technical Quality Specialist will provide medical laboratory leadership, Chemistry technical expertise and quality management consultation to Operations. Ensure processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements in our Chemistry department.

This is a full-time permanent role located at 100 International Boulevard, Toronto, Ontario.


  • Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use
  • Ensure Chemistry policies, processes, procedures and forms remain current with applicable regulations, legislation and best practice
  • Prepare and support implementation of validation plans for new technologies, equipment, software, supplies and procedures
  • Participate in Quality and Regulatory Affairs (QRA) in-function projects and act as subject matter expert for cross-function projects
  • Participate in the development of indicators, targeted audits, and the evaluation of non-conformances - including development of reports, action plans and other Quality Improvement (QI) activities.
  • Review of Quality Assurance (QA) including evaluating data from discipline specific Quality Control (QC) and proficiency surveys and competency programs
  • Mentors individuals to perform such tasks as designing and performing evaluations, writing procedures, competency testing, internal audits, troubleshooting, statistical analysis, etc. 
  • Ensures that LifeLabs complies with both internal and external quality standards as defined by Medical Scientific staff, IQMH and CAP.
  • Provide support to Medical/Scientific,  Procurement, Business Development, IT ,and other support departments as required
  • Liaise with external stakeholders
  • Other duties as required


  • Current registration with College of Medical Laboratory Technologists of Ontario (CMLTO).
  • College Diploma in Medical Laboratory Technology or equivalent education and experience.
  • Minimum 5 years current Chemistry experience in a diagnostic laboratory.
  • Strong Technical and Quality Systems knowledge and understanding, to provide discipline specific, expert technical and scientific support to all customers, internal and external.
  • Proven ability to facilitate the processes used to design, develop, validate, implement, monitor, control and continuously improve, a Quality Management System within a regulated environment.
  • A clear understanding of regulatory enforcement procedures and the business impact of failing to meet external regulatory requirements.
  • Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue non-conformance reports requiring corrective actions and follow-up on continued non-compliance.
  • The ability to use sound risk management analysis to assess the regulatory and business impact of prioritizing goals
  • Excellent verbal communication skills to effectively communicate decisions and seek input
  • Excellent technical writing skills to create and maintain documentation
  • Strong organizational, change and project management skills to ensure that deliverables are achieved on schedule in a controlled manner


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