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Human Resources Manager

Date: Jun 12, 2019

Location: Toronto, ON, CA

Company: LifeLabs

About Us


At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.  


Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers.  With over 5,700 employees, we all make a difference and that’s why our people are so important to us.  


This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.



Reporting to the  Director, the Human Resources Manager will work with assigned client groups; contribute to the development and execution of area strategy aligned to organizational strategy, objectives and values.


Acting as a business partner and working within a larger HR team, the Manager is accountable to provide senior level HR expertise to support business initiatives by effecting people solutions aligned to policy, regulations, best practices and future-focused planning.



Key Accountabilities:

  • Strategic Advisor and Coach
    • ­Actively participating in Business or Operations Management Team meetings and proactively providing advice and the People context for business decisions
    • ­Provide advice and guidance/influence on people development and management related issues
    • ­Translating business challenges and opportunities into focused HR initiatives and solutions
    • ­Coaching and advising business managers on HR issues, including giving Employee Relations guidance


  • Change Agent
    • ­Support and champion LifeLabs’ culture change and HR initiatives across the business and coaching management to “walk the talk”
    • ­Provide input to business plans to align with HR strategies, regulatory environment and best practices overlaying a future focus
    • ­Provide support and expertise to organizational change initiatives
    • ­Challenge management teams to reflect and act as a catalyst for change
    • ­Works within a client service excellence structure to deliver seamless service as a member of a larger HR team
    • ­Develops projects and charters in support of organizational change providing deep understanding of client groups, their needs and issues


  • Business Partner
    • ­Manage the business group HR initiatives in partnership with business leaders (e.g. annual performance review process and change management initiatives to support the business)
    • ­Providing expert advice on people challenges, talent management, organizational and individual performance and change
    • ­Provide HR expertise and advisement drawing on and collaborating with areas of HR specialization as needed for program development, implementation and metrics in support of HR initiatives.
    • ­Spearhead programs, policies and service delivery that supports the operations
    • ­Collaborate with HR Centres of Excellence and Service Centre to create innovative solutions and feasible implementation plans
    • ­Monitor results and tracks metrics of the delivered HR programs, and work with Centres of Excellence to facilitate changes and improvements as needed
    • ­Face of HR to the business


Key Requirements:


  • Post-Secondary Education in Business, Human Resources or Management Practices
  • CHRP preferred
  • Minimum of 5 years of experience providing support to people initiatives with at least 2 years managing people
  • Understanding of HR governance, legislation, and regulatory environment in order to identify issues, build programs and appropriately consult managers and employees
  • Demonstrated business acumen and consultative skills to work in partnership with leaders to define their talent needs and to develop new innovative approaches and HR programs
  • Problem solving skills, ability to determine root cause of complex issues and arrive at sound HR/Business solutions
  • Strong leadership, coaching, facilitation skills
  • Experience working in a unionized environment
  • Ability to travel up to 20% of the time (mainly within BC with some national travel)


LifeLabs is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process.  Alternatively please contact our corporate offices main line to be directed to a member of the Talent Acquisition team at  (416) 675-4530


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