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IT Applications Specialist - Full Time - Remote - ON/BC

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Date: Jun 14, 2022

Location: Toronto, ON, CA

Company: LifeLabs


LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.


Make a difference – join the LifeLabs team today!


Reports to: Senior Manager, Business Applications


Purpose of the Role As the IT Technical Specialist you will be responsible for the design, implementation, and troubleshooting and production support of LifeLabs corporate applications. The IT Technical Specialist will have a full understanding of the business impact to solution integrations and is responsible for the ERP Systems and other business applications.


Core Accountabilities

  • Design, build, implement and maintain Commercial off-the-shelf (COTS) software solutions and services
  • Perform technical development activities (Web, database, Java, PL/SQL, ETL, Forms and reports) and functional configuration work with Oracle Fusion Applications, Oracle EPM, Oracle Application Express, Kronos and other COTS applications
  • Execute unit testing of components/modules, implement automated unit tests, regression test integrated components. Execute performance tests, and optimize solutions as required
  • Plan for and execute solution deployments and support non-production environments for mission critical applications. Provide customer focused support and troubleshoot and resolve problems and issues, in line with documented service levels
  • Liaise with vendors, software engineers and architects to address issues in program logic and the interoperability of new applications with existing systems software
  • Plan, execute, and coordinate the integration and testing of new applications into existing systems and software throughout the enterprise
  • Responsible for testing the interoperability of application modules under development by in-house or commercial off-the-shelf product teams
  • Ensure that integration projects meet business requirements and identify/resolve systems issues
  • Liaise with QA, PM, and IT teams to develop product release schedules
  • Liaise with IT Service Desk, Technical and Operation Teams for production readiness and support


Minimum Qualification and Skills

  • Bachelor’s degree in Computer Science, or other related discipline
  • Minimum 5 years of experience as an consultant/Application Support Analyst
  • Minimum of 3 years ‘experience in Implementing/ supporting Oracle Fusion Application/Oracle EPM/Archer/Visual Lease
  • Experience with Kronos would be an asset
  • Knowledge of Visual Studio Team Services (VSTS)
  • Experience in a healthcare environment is a plus




At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email


LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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