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Market & Competitive Intelligence Analyst

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Date: Jul 9, 2019

Location: Toronto, ON, CA

Company: LifeLabs

About Us


At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.  


Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers.  With over 5,700 employees, we all make a difference and that’s why our people are so important to us.  


This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.



Reporting to the Manager, Market Research and Customer Experience within the Business Insights & Customer Experience group at LifeLabs, the Market and Competitive Intelligence Analyst is responsible for analyzing and synthesizing intelligence data to support of the development of multiple business lines. Responsible for secondary market research and market and competitive intelligence, s/he will discover and share information to internal business audiences in order to facilitate appropriate strategic business decisions and actions.


Key Accountabilities:


  • Research market trends in healthcare to highlight growth opportunities
  • Stay aware of current healthcare innovations
  • Analyze, interpret and develop data-driven insights from integrated information to support business units
  • Conduct competitor analysis across multiple lines of business
  • Assist with market intelligence monitoring program
  • Create communications to stakeholders with market intelligence updates
  • Create compelling presentations that communicate insights for stakeholders
  • Conduct qualitative research including recruiting for interviews and conducting telephone interviews
  • Conduct market sizing modeling to support product development


Key Requirements:


  • Minimum 1 years of work experience in market research, competitive intelligence, category management, consulting or syndicated data
  • Undergraduate Degree in Life Sciences, Business, Psychology or other appropriate degree.
  • Experience or interest in healthcare
  • Experience with developing and delivering presentations to stakeholders
  • Experience in business modeling and drawing insights from data
  • Understanding of market research preferred
  • Strongly proficient in MS Office (Word, Excel, PowerPoint)
  • Ability to manage multiple projects and meet deadlines
  • Excellent written and verbal communication skills


LifeLabs is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process.  Alternatively please contact our corporate offices main line to be directed to a member of the Talent Acquisition team at  (416) 675-4530

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