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Portfolio Manager, ePMO

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Date: May 12, 2023

Location: Toronto, ON, CA

Company: LifeLabs

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.


Make a difference – join the LifeLabs team today!


Reports to: Director, ePMO


Purpose of the Role The Portfolio Manager, will provide a centralized management structure for all project management functions in the organization with a focus on Technology projects. The Portfolio Manager manages a team of Project Managers, ensures a structured PM governance and that the proper project portfolio reporting capabilities are in place.


This is a full time remote role.


Core Accountabilities

  • Manage and oversee a portfolio of projects from initiation to project closeout
  • Establish and manage the intake process for the portfolio, including assessing new opportunities
  • Develop and maintain strong relationships with business units and team members to understand and identify tactical / strategic technology solutions to fit business needs
  • Work with internal stakeholders to align technology solutions with business strategies
  • Responsible for the management, reporting, and advancement of the project portfolio function within the organization
  • Manage and provide direction for a team of Project Managers and Business Analysts in delivering IT and business projects
  • Ensure compliance to project management methodology and that project decisions align with the overall business deliverables
  • Oversee financial budgeting, forecasting and actuals tracking at a portfolio level to ensure best practices and accuracy
  • Ensure that major dependencies are identified and tracked and that proper communications and change management needs are identified
  • Participate in the development of strategies in collaboration with the leadership team
  • Report on the investment portfolio and prioritization framework and assist senior leadership to direct resources in a way that aligns with LifeLabs strategic goals
  • Monitor and review business cases, costs, budgets, staffing requirements, resources and benefits realization plans for large scale projects
  • Manage the performance and provide day to day guidance to team of direct reports


Minimum Qualification and Skills

  • University degree in Computer Science or equivalent education
  • A minimum 8 -10 years project management experience is required
  • Previous people management experience is preferred
  • Proven experience in delivering large, complex healthcare programs and projects
  • Formal Project Management training, PMP, PgMP certification would be an asset
  • Experience with PPM (Project Portfolio Management) tools and prioritization processes including reporting on financial metrics and utilization
  • Direct Healthcare industry experience and a familiarity of healthcare landscape in BC and Ontario is required
  • Problem and conflict solving abilities collaborating and influencing people across organizations and levels
  • Ability to lead multiple cross-functional projects concurrently in a fast paced environment
  • Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)


At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.


In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email


LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.


LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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