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Senior Business Analyst

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Date: Feb 17, 2021

Location: Toronto, ON, CA

Company: LifeLabs

About Us


At LifeLabs, we are focused on our vision of building a healthier Canada!  We are the largest community diagnostics laboratory in Canada with over 350 collection centers and 16 laboratories and we service over 20 million patients and consumers each year. 


Caring, Agile, Customer Driven, One Team – We strive to live our values every day to best support our patients, customers and healthcare providers.  Our lived values are the cornerstones of our culture.  With over 6,000 people working here, we all make a difference every day – that’s why our people are so important to us. 


This is an exciting time to join our LifeLabs team as we evolve our business and continue to deliver high quality services in a changing health care environment. Grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.


Purpose of the Role:


Enable effective decision-making by the overall business by providing timely data for analysis and suggested improvements for foundational processes to generate insights faster and assist in more nimble strategy execution

Core Accountabilities


  • Analyze and interpret data, producing clear and error-free reports for different audiences that clearly and succinctly answer the relevant business questions
  • Produce critical weekly/monthly reports tracking KPIs and summarize key drivers for missed targets
  • Discuss, internalize, and execute analytical strategy in conjunction with non-technical stakeholders, particularly related to exclusion/inclusion criteria
  • Test and verify processes and systems to understand the cause of data issues and develop improved practices to account for front-end data quality issues that can skew results
  • Be a leading contributor in how to automate key business processes to enable operational simplification throughout the organization
  • Concisely summarize and communicate recommendations to various levels of management on analytics & process solutions to improve workflow
  • Create and maintain detailed documentation




  • Minimum 5 years’ experience in analytics/forecasting/project management roles that involved working with cross-divisional customers
  • Undergraduate degree from a business or technology-based program
  • Be a proficient user of Excel 
  • Be proficient in synthesizing forecasts from historical data and valid business assumptions
  • Be proficient in managing small to medium projects that are process and change management focused
  • Be able to interpret stakeholder requests to develop and present analysis options based on resource requirements, time to completion, and criticality of the analysis to the business 
  • Ability to clearly articulate current data and analytical limitations, potential fixes, and the impact of each potential solution to non-technical stakeholders in support of resource allocation and prioritization
  • Appreciate the business objectives of stakeholders throughout the organization and what insights they seek from internally available data
  • Entrepreneurial spirit and drive for results
  • Nice to have skills: Power BI; ability to query databases using SQL

LifeLabs is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process.  Alternatively please contact our corporate offices main line to be directed to a member of the Talent Acquisition team at  (416) 675-4530. 

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